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You do not need an Offenders.io request ID to contact us. We verify identity before disclosing personal information. Offenders.io does not make hiring or eligibility decisions; questions about a decision should also be directed to the screening company or employer that communicated it.

Start with a minimal email. In your first message, provide your name, preferred contact information, and whether you are requesting a file or opening a dispute. Do not email your Social Security number, identity documents, date of birth, photos, or sensitive report material. We will reply with identity-verification and next-step instructions before any personal information is disclosed. This page does not accept document uploads.

For accessibility assistance or another way to start a request, email support@offenders.io. Initial requests are handled through this support contact while identity verification, disclosure, and reinvestigation steps are completed through the regulated-service process.